opentheworldVOILÀ Hotel Rewards is a truly unique hotel loyalty program. VOILÀ unites a variety of properties — including four- and five-star independent hotels and resorts — from around the world.

Instead of limiting earnings to one brand, VOILÀ members can travel to countless locations, stay at any participating VOILÀ hotel worldwide, and still earn points. VOILÀ members also receive exclusive benefits including complimentary room upgrades, extra amenities, and priority reservations. Starting with their very first stay members enjoy:

  • Value – Members can make online reservations for all VOILÀ properties
  • Recognition – Receive a special welcome amenity
  • Rewards – Earn VOILÀ points toward free hotel nights

The more frequently VOILÀ members stay, the more privileges they receive. After completing 10 stays, members reach GOLD TIER and start receiving complimentary room upgrades and more. After 20 stays, members reach PLATINUM TIER and enjoy no blackout dates for their reward reservations.

Why VOILÀ Hotel Rewards works

Many independent hotel companies and resorts choose not to become part of a mega-brand to retain their individuality and maintain operational freedom. VOILÀ delivers all the advantages you expect from a mega-brand loyalty program, without any of the disadvantages.

CREATES REASONS FOR PATRONAGE

Being part of an international rewards program allows members to stay wherever they please and still receive rewards. Total spend is also increased as qualified hotel revenue is converted to points and members are encouraged to spend more in the hotel’s other revenue centres. This lessens the likelihood of revenue being diverted to competitive hotel or food & beverage establishments.

CONVERTS ONE-TIME GUESTS INTO LOYAL CUSTOMERS

Membership creates affinity and commitment. The value, recognition and rewards VOILÀ delivers to its members ensures loyalty from existing customers.

LENDS CREDIBILITY AND ATTRACTS NEW GUESTS

Many travellers expect to be rewarded and only stay at properties with rewards programs. Joining an international rewards program with other reputable four- and five-star properties lends instant credibility for travellers who may not be familiar with your hotel or brand and encourages new guests to discover your property.

GENERATES NEW BUSINESS FROM VOILÀ MEMBERS

VOILÀ members seek out participating VOILÀ hotels during their travels. Hotels benefit from the growing number of VOILÀ members signed up by other participating VOILÀ hotels. In addition, through member referral programs, the VOILÀ website and supporting email marketing campaigns will introduce new members to participating VOILÀ hotels.

EASY-TO-MANAGE ONLINE INTERFACE

Accompanied by a cost-free, easy-to-use Partner Portal (CRM) technology, VOILÀ’s online interface allows hotels to manage the VOILÀ reward program online and execute real-time marketing. There’s no software to load, update or manage. No loss in operational freedom, individuality, or identity. Our proprietary, system interface for automatic data transfer is also available for major property management systems.

MEMBER EXCLUSIVE WEBSITE

Each participating VOILÀ hotel will have a dedicated co-branded website to display its facilities, features, promotions, additional benefits and exclusions. Members can search and browse participating VOILÀ hotels by brand, price, star-rating, country, region and city.